We sold our property through Frost’s and the process was absolutely seamless. From Tom who completed our accurate valuation to James who assisted us throughout the process and Rochelle who helped us at the end of the sale, all of the staff have been really excellent. James in particular was absolutely fantastic - a beacon of knowledge, support when things were tricky and a voice of help with difficult conversations higher up the chain, he was a brilliant agent to work with. Would strongly recommend!

Frost's provided a first class service in the sale of our property in Harpenden. This was especially appreciated since we live remote from the property and were unable to visit. Communication at all times and response to our enquiries were excellent.

Colin Guthrie Tenant; I'm writing bout Ben Harley the Property Manager for Frost's Estate Agents St Albans. Ben dealt with a complex plumbing issue in my apartment which meant liaising with the contractors and landlord. Ben is highly professional and capable. He has a focus on the key issues which demand immediate resolution. Despite the pressures inherent to his role Ben maintains an excellent customer focused. Thank You Ben.

I have recently bought a property through Frosts and have had wonderful experience, especially thanks to Rochelle's support. We encountered challenges dealing with solicitors and Rochelle ensured I remained informed as a first time buyer. I am certain the whole process would've taken a lot longer without her help, and it made the pain points a lot more manageable knowing I had someone friendly and knowledgeable in my corner! Every interaction I had with all team members was pleasant, timely and professional. I would be pleased to use Frost's again when I next needed.

Trudie at Frost’s Wheathampstead is an excellent team member who does everything she can to help buyers and sellers.

Dilligent and professional service and have no hesitation in using Frosts for my next property transaction

Trudie and the team have been fantastic in guiding and supporting us with our house sale. This is the second time we have used them, and we wouldn't hesitate to use them again. They show commitment to pushing sales along, and went far beyond expectations in supporting the progression of our onward purchase. Thank you so much for all of your help!

As a long term landlord I have received an excellent service from Frosts who have always responded in a professional and timely manner to my requests. I have had particularly good service from Luisa and Samantha in the property management team. Repairs are carried out promptly and they also respond quickly to any requests by my tenants.

5 stars all round I wish to say a massive thank you to Trudie who dealt with my sale for her outstanding service throughout my sale. She has been very understanding and kind throughout the whole process. Every time I emailed, called or popped in she was so very kind and helpful and had time to explain the processes. My sale was not an easy one, and Trudie dealt with all parties with such professionalism and kindness. Thank you Trudie for everything! I will raise a glass to you when I move in on Tuesday!

We had Wendy taking us around two properties today, she was very informative and had lots to offer in terms of local knowledge - super handy for out of towners like us! Thanks!

Frosts sold our house at a great price and quickly which we were really pleased with. The customer service could have been better and we provided the feedback to them, we have a Ring doorbell and agents didn’t know simple information about the house (like how many parking spaces it has) and information about our extension which was information we provided several times. They also did something to irritate our Buyers and our Buyers refused to communicate through them, and went through their solicitor which made the process more complex. Anyway, got the job done which was positive just think the service could have been better.

Ben was very helpful and sold the property on the first day. He kept us updated throughout the whole process. Would not hesitate to recommend Ben and all at Frosts St. Albans. Thanks ,regards Ray and Karen Taylor